Return Authority
In this issue
- The killer VoIP product is here
- HomePlug launches a roaring success
- NEW! Easy access to NFR shopping
- Tech Support Tidbits
- More Ingram Micro Shows in regional Australia
- See the latest NetComm innovations at Innov8
IT'S HERE: Best of both worlds VoIP product will set market alight
The new V300 from NetComm will knock down the door to widespread VoIP use in homes and small offices. Combining networking and VoIP in the one device, this unit allows you and your customers to:
- get all the cost savings of VoIP and keep your existing telephone numbers
- run your regular phone services for incoming calls - and use VoIP for outgoing calls
- choose to call out using your regular phone service
- gain an extra telephone line
- network your computers with the built-in-3-port router
- enjoy the peace of mind of the unique Lifeline capability - automatic selection of the PSTN network for 000 calls
With the V300 your customers can combine the convenience and cost savings of VoIP, together with the peace of mind of PSTN landline backup if they need it. Technically, the V300 is a single port ATA with a 3-port Router (LAN ports) to connect multiple computers, plus a PSTN telephone port to plug in a normal landline service. The result is a device where you can make both VoIP calls and PSTN calls with the one phone.
Make sure you're among the first to offer this groundbreaking new benefit to your customers.
Are you on the HomePlug bandwagon?
Consumers have put their hands up for the new NetComm HomePlug in droves and sales have been brisk across the board. "This is just what we have been looking for" is the common refrain and NetComm staff have been inundated by consumer and reseller interest in the product at trade shows and demonstrations.
If you missed the launch, this top little performers key benefits are:- Share a broadband Internet connection to any room with a power point
- Establish or extend an Ethernet LAN using power wires
- Connect a gaming console to the Internet for on-line gaming
- Overcome wireless problem areas by connecting an Access Point to your HomePlug
The NetComm HomePlug is fully compatible with other networking technologies. It connects to devices with standard Ethernet cabling and is designed to inter-operate with wireless networking standards.
Now you can set up or expand networks for your customers quickly and easily. Get up and running with HomePlug today!
Try a set yourself or order stock from your distie now!
Download the Customer FAQs
NEW! Easy access to NFR shopping
This is great news for all registered NetComm resellers. You can now access the NetComm NFR Shop online via the Reseller section of the website. All registered resellers are eligible to purchase one of every SKU for evaluation purposes and you can now do so online with a simple credit card transaction.
If you’re not registered in the NetComm Partner Program, now’s a great time to do so.
Check it out now! http://reseller.netcomm.com.au
Tech Support Tidbits
Updated Firmware for NetComm NB5Plus4W
NetComm has recently released some updated firmware (Ver 1.C07NCT16.8267A) released 9/9/2005 for the NB5Plus4W.
The firmware addresses the following issues:
- No DHCP
- Wireless LAN Dropout on PPPoA
- Security Patch
- Playstation 2 DNAS errors
- Minor PPP Bigpond Issues
NetComm recommends that all users of the NB5Plus4W upgrade to the latest firmware version available by clicking here
Also available is a BETA for half bridge mode for the NB5Plus4W
NB1300 Firmware update 6.1038.1SD
NetComm has released updated firmware for the NetComm NB1300 and NB1300Plus4 models addressing a small number of line sync issues resulting from Telstra upgrades to the exchange. This firmware is recommended for users experiencing line sync issues with the NB1300 and NB1300Plus4 models.
This firmware is available by clicking here
VoIP Tech Support phone numbers in each state
With VoIP hardware becoming a common part of NetComm's product range, the Tech Support Area has now changed over to VoIP to reduce call costs for users of NetComm’s Tech Support Service. End-users requiring Technical Support should ring the local number in their state:
NSW/ACT | (02) 9424-2059 |
VIC/TAS | (03) 9012-3399 |
SA/NT | (08) 8121-9001 |
QLD | (07) 3102-8870 |
WA | (08) 9467-8980 |
Updated firmware for NetComm Wireless Hotspot (HS800)
The new firmware addresses a number of issues:- Credit card payment issue.
- File transfer issue while using Windows Neighbourhood.
- WEP setting backup issue.
- LAN device issue.
- Accumulation mode-user do not disconnected when the account time is expired
COMING SOON – Emulators of NetComm Product Set-up Interface
If you are a reseller that supports NetComm products, one of the more frustrating things is trying to visualise the web-based configuration pages when helping a customer configure a NetComm product. It usually necessitates connecting the model to a computer to view the interface. Coming soon from NetComm will be a full series of emulators which will have the product interface screens for all of NetComm's popular products. These will be available as HTML pages to view in a web browser or as a downloadable file. Stay tuned.
More Ingram Micro Shows in regional Australia
Ingram Micro has scheduled a number of shows in Far North Queensland and regional NSW. Resellers in these areas can catch up with and get their hands on the latest technology and top-selling products from NetComm. To register for these events, log in to your TechLink account on the Ingram Micro website.
Venues and dates
3 October | Darwin (NT) |
4 October | Cairns (QLD) |
5 October | Townsville (QLD) |
6 October | Dubbo (NSW) |
7 October | Mackay (QLD) |
13 October | Armidale (NSW) |
19 October | Newcastle (NSW) |
See the latest NetComm innovations at Innov8
The Innov8 Roadshow is rolling again. Don't miss your chance to see the latest NetComm gear, including the new VoIP products and the exciting Ethernet over Power product, the NP210 HomePlug.
BrisbaneWednesday 5th October (Registrations 4pm start time Brisbane Convention & Exhibition Centre | |
PerthWednesday 19th October (Registrations 4pm start time) Duxton Hotel |
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