If you have supplied all of the information requested on the RA form and included a copy of your proof of purchase, the RA number will be sent to you within two (2) working days. NetComm will advise the RA number by phone, fax or email. When returning your product to NetComm for warranty repairs there is no need to return CD's or manuals. You should only return the cables and power supply if requested by NetComm Technical Support.
The cost of transporting product safely to and from NetComm's nominated premises is the customer's responsibility. Registered post or reputable courier services are the recommended shipping methods when sending items to NetComm. Please note that NetComm does not accept responsibility for items lost or stolen in transit to the company.
Attn: Repair Centre
NetComm Limited
PO Box 1200
Lane Cove NSW 2066
