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FAQ
Wireless Connectivity issues with Apple Mac
Is my 3G modem compatible with N3G series routers?
How do I connect using wireless?
Where's my Username and Password?
What is EasyConfig?
How do I configure the modem while the firewall is enabled?
Where can I find additional support for my NetComm product?
How do I find the correct firmware upgrade for my NB5?
Can I upgrade my existing NetComm product?
How long is the NetComm Warranty period?
How do I register for a 3 year warranty?
How do I obtain a Return Authorisation (RA) number?
Is there a fee for RA items that are free of fault?
How do I send the goods to NetComm?
How do I check on the status of my RA?
How will my product be returned to me?
How do I contact NetComm Technical Support?
What can I do before calling NetComm Technical support for assistance?
What does NetComm Technical Support provide?
Where can I find drivers/firmware for my NetComm product?
Networking - Setting a Static IP Address
On-Site Installations
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Return Authority
Return Authority Form
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Mac Users
VoIP Troubleshooter
Please select the problem you are experiencing:
VoIP not registering
(You are unable to sign in to your VoIP service)
No dialtone
(You do not hear a dialtone when picking up the phone)
VoIP calls drop out
(You are being disconnected in the middle of your call)
One way communications
(You can hear the people you call, but they cant hear you or vice versa)
Static or Echo
(You hear static or echo whenever you make a call)
Internet disconnects
(Your internet connection drops whenever you receive or make a call)
Power surge
(Your phone does not appear to be functioning at all)
Register for Warranty
Click here
now to register for warranty on any NetComm product.
Contact Netcomm
Click here
if you would like contact details for NetComm.
